All Systems Operational

Service Status

  • September 30, 2020 12:00 pm

    We have some issues with DNS that is affecting various services but notably some outgoing emails are not being sent.
    Users have reported issues with sending or receiving emails from external addresses
    We are currently investigating the issues.

  • December 14, 2020 8:30 am

    There is ongoing issues with the webshare filesystem (NFS) access for USERS.euro-fusion.org services (Pinboard, wikis, etc.)
    It is currently under investigation

  • March 15, 2021 11:25 am

    Computer Room Power Outage

    There is currently a power outage in the server room affecting access to Unix/Linux based services - LDAP, Freia, git, Samba, Heimdall and some websites currently
    It is under investigation

    Please report any Operational issues to the CODAS Duty office(x4695)
    All other problems should be reported via the IT Service Management system (Marval) or email support@it.ukaea.uk

  • March 5, 2021 8:00 am

    The Marval IT Service Management system is currently showing an error error ‘HTTP Error 503. The service is unavailable.' when trying to access from Agent or Self Service Portal viewpoint, so this has been escalated again to the supplier (Marval) this morning to fix asap.
    We are currently on phone to Marval.

  • March 4, 2021 12:00 pm

    I can confirm that this issue was brought up earlier by Paul Rowe on the service desk and escalated internally.

    Access to Marval via the Self Service Portal & agent access is currently not possible
    It has been escalated to Marval who are currently reviewing the issue with developers of their hosting set up
    IT Support

  • August 5, 2020 8:30 am

    N, T and O drive connections restored but currently at reduced performance
    Cable testing taking place

  • August 4, 2020 2:00 pm

    Network Drives N, T and O currently unavailable due to defective switch
    Estimated down time until 3.00pm

  • March 8, 2021 1:30 pm

    Major fault with internet connection is blocking all access to/from site - VPN, NoMachine not working

  • April 15, 2020 11:00 am

    Please be aware that there have been some performance issues with Nucleus this morning. There might be some ongoing issues while engineers work on the problem.

There are no updates for this service.
  • March 15, 2021 11:25 am

    Computer Room Power Outage

    There is currently a power outage in the server room affecting access to Unix/Linux based services - LDAP, Freia, git, Samba, Heimdall, Drake, Erik, MatLAB and some websites currently

    It is under investigation

    Please report any Operational issues to the CODAS Duty office(x4695)

    All other problems should be reported via the IT Service Management system (Marval) or email support@it.ukaea.uk

There are no updates for this service.
  • March 8, 2021 1:30 pm

    Major fault with internet connection is blocking all access to/from site - VPN, NoMachine not working

  • April 16, 2021 6:30 pm

    Email queue has been unblocked and mail is flowing normally.

  • April 16, 2021 3:00 pm

    There is an issue with incoming email being delivered to O365 mail accounts. The incoming emails are being queued and can't be sent to O365. The problem is being investigated.
    Outgoing email is not affected. Email between O365 mail accounts is also not affected.