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All Systems Operational

Service Status

  • January 17, 2024 8:00 am

    U4BW is showing an error message for some users when trying to connect.

  • June 3, 2024 11:20 am

    The email problems reported earlier have now been resolved.

  • June 3, 2024 8:30 am

    Messages to and from external organisations will not arrive.
    Work is ongoing to resolve the problem

There are no updates for this service.
  • August 10, 2023 12:00 am

    No current issues

  • August 7, 2023 12:00 pm

    The Self Service Portal is now operating ok, but we are seeing delays in visibility of requests from the agents viewpoint, so if concerned about progress on any individual requests please contact IT Service Desk directly x4986

  • August 7, 2023 9:00 am

    There is currently a fault with raising requests via the Marval Self Service Portal, whereby the system does not respond when click submit. For urgent requests please use email or telephone x4986 until system is fully working again

There are no updates for this service.
There are no updates for this service.
  • September 19, 2023 9:00 am

    No Current issues

  • August 18, 2023 12:00 pm

    Some users are reporting issues with Forticlient VPN failing to connect - The connection gets to 98% connected and then drops back to the initial logon screen again
    Workarounds currently are to retry (as does appear to let some users in once they retry, although maybe several attempts)
    If user contacts the Service Desk - if no VPN access then further assistance can be given.
    The issue has been logged with Forticlient

  • August 22, 2023 9:00 am

    All systems are operational

  • August 21, 2023 3:30 pm

    Server based systems - TDMS, Snow, MSRV-GRAPHICS and MSRV-LEGACY are currently offline due to an issue with the storage system they are based on (J2-Hyper)
    This is being investigated

There are no updates for this service.
There are no updates for this service.